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July 11, 2018

The “Open-Door” Policy: Why does it work better?

Even though many might argue that the one-minute management style can be more fruitful, practical and time-saving, it might turn into “Got a minute manager?” instead which defies the whole point of managing a team.

Cooper Fitch Dubai
Cooper Fitch Dubai
Cooper Fitch Dubai
Cooper Fitch Dubai

You may have heard about “The Open Door Policy VS. The One Minute Manager?” The open door policy dictates a management strategy where the manager would have their office door open for access at any time, whereas a manager who prefers taking one minute to interact with their employees can be labelled as “The One-Minute Manager.” Even though many might argue that the one-minute management style can be more fruitful, practical and time-saving, it might turn into “Got a minute manager?” instead which defies the whole point of managing a team. Here are 4 reasons why you should apply the open door policy:

1.   Higher level of involvement

This point is valid specifically when it comes to small or medium enterprises. One of the reasons why businesses do not thrive is due to the non-involvement of the manager. The well-being of any workplace and the success of any business heavily rely on understanding ins and outs of the office in order to be able to set down the rules and manage the business flow efficiently. Staying in the loop of the business matters will help you quickly identify the weak points and resolve them.

 

2.   Early Warning System

The most effective way to solve problems is to discover and acknowledge them before they get out of control. Having an open door policy can also act as an alarm system for any underlying problems in the office. When the boss is readily available, he or she will be able to identify any kind of problems or emotionally-charged quarrels that might be hindering the employees from doing their job.

 

3.   Effective Communication

Communication is an essential component that helps retain and engage employees. A manager sitting behind a closed door can send across the wrong message to the employees as it might make them think that their boss is unapproachable or unavailable. Having an open door can result in the manager listening to a lot of constructive criticism and innovative ideas which consequently benefits the business.

 

4.   Fast information access

We are living in a fast-paced industry that seems to be getting quicker by the day. Certain decisions need to be taken swiftly and most of the time employees fear approaching their managers to ask them about the next steps when their door is closed. Many urgent matters, especially in client-servicing based jobs, might be delayed due to the absence of the manager and hence the lack of a managerial decision; this in return slows down or disrupts the workflow.

 

5.   No one feels left out

If an employee feels that they are not being treated with importance like their direct managers are, chances are they will feel disengaged and unmotivated. Certain problems cannot be addressed to the direct supervisor especially if an employee needs to complain about their direct managers themselves! Moreover, employees who are not in C-level positions will specifically feel more reluctant to talk to their manager due to the lack of regular communication or because of power-distance.

The open-door policy does not mean that a manager will not have the time to do his or her job because even with your door open, you can put boundaries that prevent employees from disrupting your concentration. However, having an open door will definitely build a strong rapport between the manager and his or her employees which in return will result in better communication, effective delivery of ideas and a much more productive work environment.

 

Recruitment UAE By Mariam Elsayed

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