Cooper Fitch Dubai

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June 24, 2018

How should Emotional Intelligence be an integral part of our recruitment process?

We have often been impressed by an individual's intelligence quotient (IQ) in a job interview but most of the times emotional intelligence is overlooked during the process of recruitment.

 

 

Recruitment UAE
Cooper Fitch Dubai
Cooper Fitch Dubai
Cooper Fitch Dubai
Cooper Fitch Dubai

We have often been impressed by an individual's intelligence quotient (IQ) in a job interview but most of the times emotional intelligence is overlooked during the process of recruitment.

Let's try to understand and simplify the EQ - based hiring process.

Emotional Intelligence – A definition 

EQ, emotional quotient or better known as emotional intelligence refers to the ability to perceive, control and evaluate emotions, whereas IQ measures our cognitive ability. Academic or cognitive intelligence alone offers little preparation for the emotional challenges we all have to face in the course of our daily lives. Assessing someone’s IQ alone is not enough and that is why evaluating someone’s overall ability is deemed more accurate and conclusive. 

 

Designing a job description for a targeted candidate:  Job descriptions often contain detailed roles and responsibilities, experience parameters, education level, age bracket as well as other soft skills and any job description should showcase and give high emphasis on soft skills such as: 

  • Adaptable
  • Ability to influence key stakeholders 
  • Strong communication skills
  • Self-motivated
  • Problem-solving skills
  • Articulate 

All these key elements will match diverse sets of emotional behaviours – and as the recruiter, it is up to us to find the most suitable fit for the organisation while taking their experience into account. This approach will result in triumphant placements and will promote stronger relationships with our clients. 

Psychometric testing: Going a step further, there is a range of psychometric tests that can be used with candidates that gauge the soft skills mentioned in the above job description. Recruiters and employers utilize psychometric tests as a means to have a better understanding of the applicant’s personality traits. Mature organisations also utilize psychometric tests with their existing employees to know how their employees feel at the work place, what are the motivational factors, what are the possible areas of improvement, identifying top talent and the differentiation factors from competitors.  

 Trust your intuition:  At the interview phase, we are likely to gauge how emotionally intelligent a candidate is through their body language and how articulate they are. Don’t condone your gut feeling. If someone is saying all the right things, but for some reason you doubt their reliability, self-confidence or poise, it is worth thinking about the possibility of them they will giving the same impression to the hiring manager. A clever move is to take the help of an additional reference that clearly educates you better about their spirit in the workplace. 

 

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